FAQ
PRODUCT
Where can I find product details and ingredients?
All product information is listed on each product page, including ingredients, usage, and warnings.
Are your products tested on animals?
We do not test our products on animals.
Are your products suitable for sensitive skin?
We recommend reviewing the full ingredient list and conducting a patch test before use.
RETURNS & EXCHANGES
Do you accept returns?
We accept returns on unused items within 14 days of delivery. See our Returns & Exchanges page for full details.
Can I exchange an item?
We do not offer direct exchanges. Please return your item and place a new order.
PAYMENTS
What payment methods do you accept?
We accept major credit and debit cards, along with selected payment providers shown at checkout.
Is my payment information secure?
All payments are processed securely through our payment partners.
Still need help?
Contact Customer Care at care@facethings.com
We aim to respond within 1–2 working days.
